This resulted in the suspension of connections with customers in Brazil and a service interruption. Carlos López-Abadía joins Atento after a successful 30 year career in the technology and consulting industries. Acolhemos profissionais que buscam uma primeira oportunidade de trabalho, bem como aquelas com. Venha evoluir junto conosco Estamos de braços abertos para recebê-lo.
Talk and chat using your choice of phone (e.g., built-in softphone, SIP phone, WebRTC, DID, or dial-out with the line open) to cost effectively deploy a cloud-based contact. Aqui, nas empresas do grupo Atento, composta por Interfile e RBrasil, a experiência do cliente começa com o respeito pelos funcionários. The Madrid-headquartered firm informed its customers on Sunday (October 17) about the attack against its systems in Brazil, which caused an interruption of service as the company sought to contain and evaluate the extent of the threat, according to local news website Neofeed.Ītento's note to customers added that its security team was working towards containing it and ensuring the security of the affected environments before bringing them back online as soon as possible.Ĭontacted by ZDNet, the company confirmed the incident and said in a statement that in order to prevent any potential risk to customers, the company "proactively isolated" the impacted systems. A web-based Agent Desktop allows contact center agents to interact with customers from any web browseronly a high-speed Internet connection and a headset are required. Atento is the leading company in Business Process Outsourcing and Customer.
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Learn how to make policies to protect your most important digital assets.īusiness process outsourcing (BPO) and customer relationship management multinational Atento has been hit by a cyberattack, with the greatest impact seen in Brazil, its largest operation in Latin America. Atentos headquarters is located in San Antonio, United States of America. Lester is a provider of BPO services for. The smartest companies now approach cybersecurity with a risk management strategy. Fortis Malta is a telecommunications company that provides outsourcing solutions.
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